Monthly Archives: March 2014

Some nuggets from #14ntc in Washington DC

Six NetSquare organisers at Einstein's feet.Advice from Alan Royal about what you can expect to get out of a training event is ringing in my ears as I sit down to write about my four days at the Nonprofit Technology Conference, in Washington DC, 13-15 March 2014.

As an energetic trainer with SeniorNet Welllington and life-long learner, he says that if you get one useful thing out of a workshop then you can be contented. Be delighted if you gain more, but nuggets are enough to make attendance worth it.

It’s this advice I’m thinking about now. Just what did I learn from #14ntc?

As a first timer at a LARGE-scale conference, it was actually possible to be too distracted to actually learn anything. The commotion was nonstop, natural light rare and choices seemingly limitless.

There were over 100 formal sessions to choose from, plus countless other impromptu talks and presentations. In an underground suite of trade halls, there were 147 companies of various sizes and types inviting interaction and a chance to sign-up.

With the 2119 other attendees there was no shortage of folk to chat with. Long lunches (a commendable 90 minutes) were followed later in the day by social functions hosted by one sponsor or another at nearby venues. Sadly, I missed the one at the Smithsonian National Zoo.

Finding someone you were specifically looking for was near impossible. For instance, despite asking around I didn’t manage to meet the Australians attending from Perth and Sydney (though I would still like to say hi).

I was attending the conference as a NetSquared regional ambassador, so I gravitated to sessions that supported and promoted community-led, grassroots organising. Making time to connect with the many inspiring people involved was my top priority. Not only was the conversation interesting, but it was reassuring – the core of community organising seems to be the same the world over.

So, what are my top gleanings?

  1. Before publishing a single graph (or diagram), stop to consider if the implicit meaning is obvious. See the excellent, detailed presentation “#14ntcdataviz: DataViz! Tips, Tools, and How-tos for Visualizing Your Data” by Ann K. Emery, Johanna Morariu, and Andrew Means.
  2. Don’t obsess over choosing a Content Management System (CMS) for a website, instead work with someone that does the scoping/ investigation/ design phase right and trust them to recommend the best tools to fit. I really liked a three phase approach to development adopted by Freeform Solutions (Toronto), which focuses first on “establishing project feasibility” which includes coming up with a ball-park idea of what a website will cost.
  3. When doing training, think: Before, During, and After. And if training is something I want to do more regularly, then learn more about learning. See “Learn you will: interactive tech teaching from Jedi masters, plus session outline too!
  4. Investigate a more structured approach to monitoring website uptime, using services such as or Uptime Robot. Also, set up alerts using Google Analytics to receive automatic notifications if visitor patterns suggest nefarious behaviour (eg traffic spikes because of a DOS attach). From the workshop “Welcome to the website emergency room: find and pinpoint problems when everything falls apart”.
  5. Stories, singly or collected, are powerful.
  6. Inspiring stuff is happening on my doorstep: projects, tools and apps being created in the coolest little capital Wellington, Aoteoroa New Zealand, are brilliant contributions to creating social change. These include: loomio – a new way of decision-making, chalkle° learning platform, and nznavigator online tool for organisational development.
  7. Make time, take time, to think differently. Can we please get away from describing things as problem this and problem that? Instead, incorporate into our design, developmental and communications work, insights from frameworks like Appreciative Inquiry that allow us to recognise and value strengths and what might be possible.

This last gleaning is prompted by a keynote presentation from Willa Seldon, a director of the Bridgespan Group, who challenged participants to “give tools to constituents so they can change their own lives”. She pointed to the web as a means of helping us with this.

It’s a challenge worth repeating. We’ve got to get beyond repeating the same old stuff that makes negligible difference to anyones lives. And once again, I notice that the disruptive kernel at the heart of the Internet can in fact help create vibrant, healthy communities where everyone thrives. Everywhere.

While everything I encountered at the conference was not immediately applicable, so falling short of Alan’s test, I got an enormous amount out of being around people for whom the tech is (mainly) subservient to the cause. It makes me optimistic that change is indeed possible.

See my other #14ntc blog posts:

Reflecting on climate change and #nptech
Attending NTC in person, in Washington DC
In other words, linking to the #14ntc
Nonprofit Technology Conference data related report, on Community Research website

My thanks to: for bringing folk together; TechSoup Global for sponsoring my trip to Washington DC; the talented and caring NetSquared crew for being there for their communities; @nzdrug and @goodresearch for being super supportive employers; everyone who I shared a thought, conversation or smile with; and my family, who allowed me to set aside being a 24-7 family guy for a few days.

In other words, linking to the #14ntc

Having written up a ‘proper’ report about my time at the Nonprofit Technology Conference (#14ntc), Washington DC, 13-15 March 2014, here’s my ‘live’ recording, links from many of the businesses cards I exchanged and a few other blog posts about the conference.

Another way to learn more is view tweets on the main #14ntc twitter hastag, which was tweeted 24,505 times during the course of the conference, according to analysis by the Connected Cause.

Links garnered along the way

Manhattan Neighbourhood Network
Freeform Solutions
Upper Valley Farm to School Network
Safe Patient Project
Jason King Design
National Centre for Lesbian Rights
Live Stories
Measurement Resources Company
small world labs
innovation network – transforming evaluation for social change
Caravan Studios
Golden Gate National Parks Conservancy
Fission Strategy
Global Giving – storytelling project
Storytelling with Data
Paul Webster – nptechuk
Grant Book

Other blog posts on the Nonprofit Technology Conference 2014

#14NTC Social Snapshot, by Connected Cause
NTC Summary 2014 Edition, by Peter Campbell
My #14NT Takeaway: Finding Your “Only”, by Julie Price, Impact Communications Inc
What I learned at #14NTC (NTEN Nonprofit Tech Conference), by Steve Heye
Five things I learned at #14NTC, by Jason Samuels, IT Director at the National Council on Family Relations
Reflections on 14NTC: Technology Experimentation and the Ad Hoc Open Source Society, by Craig Sinclair, Manhattan Neighbourhood Network

Reflecting on climate change and #nptech

List of five people and distances travelled to NTEN's conference, March 2014Three tonnes of CO2.

That’s the ballpark estimate for how much of the climate changing carbon that will be emitted on my behalf, for my flights to the Nonprofit Technology Conference.

It’s a long way to Washington DC for me. It’s over 14,000 kilometres from my home on the west coast of Te Ika a Maui, New Zealand’s northern island.

Living close to the sea with a coastline threatened by rising sea levels is another reason for my concern. If we don’t reduce (or limit) the level of carbon in the atmosphere, I’ll likely suffer. As will my children. And their children too.

Some of my South Pacific neighbours are already finding sea water rising perilously close to their homes.

Knowing that my flights, in whatever small way on a global scale, contribute to climate change isn’t something I can truthfully ignore. It’d be easy to brush my insignificant contribution under a handy carpet. After all, my flight is hardly unusual. Why should I do anything about it?

It was looking at Beth’s presentation from her talk on individual social responsibility at TedXBerkeley in February that really spurred me to act.

Writing earlier about this topic after some personal philanthropy in India, Beth talks about “taking small actions that collectively can add up to changes.”

So, what am I doing?

My first response was to consider planting a small forest on our section. Then call it Washington DC forest as reminder of my obligation to the planet.

Before looking into this in any detail, my sister – who is an environmental planner – dissuaded me. Any trees not planted in certified scheme won’t guarantee carbon is locked away she said.

Giving $100-120 dollars to a certified carbon sequestration scheme would be easy. A one-off payment and my carbon problem is wiped.

It was only after talking with my friend and mentor Andrew Mahar, that I’ve decided how to discharge my climate responsibility.

As an inspirational leader Andrew never shies away from tackling difficult social and environmental challenges. Currently he is supporting a multi-faceted social enterprise in Timor Leste (the recently liberated nation in the Western Pacific). Prior to this he set up and led Infoxchange, a highly successful Australian nptech social business.

The WithOneSeed initiative supports subsistence farmers in East Timor to reafforest their land. Donations from people living in industrialised countries to pay for trees and other essential support. Incomes rise and carbon is locked away. Knowledge transfer is occurring alongside this through education and technology programmes.

As soon I talked to Andrew, he laid down a challenge: Don’t limit the carbon you offset to what you’re generating through a single trip: what about the carbon emitted to support your everyday computing habits?

Much as I’d rather not think about this, it’s true. Immense quantities of pollution are caused by coal-fired power stations that feed the data centres owned by Microsoft, Facebook, nameless cloud providers and others. When we watch YouTube videos, listen to music and live our digital lives, we are contributing to global warming.

WithOneSeed have a handy App that can help anyone interested to determine how much carbon is emitted by their digital media habits (on phones and tablets at least).

The personal story from Andrew, and a better understanding of my daily data usage in context, has allowed me to zero in on a global issue all too easy to ignore.

So, I’ll donate to WithOneSeed to offset the carbon. Not just for my flight, but for my daily computing too.

As I get ready to travel back home to New Zealand, I’m thinking not only of what I’ll take back the communities I work in, but also about the unseen impacts of my personal technology choices. I guess that is what individual social responsibility is all about.

Do you know what impact your technology is having?

Acknowledgement: my trip to Washington DC is only possible with support from NetSquared/ TechSoup, @goodresearch, @nzdrug, and my fab partner Roz. My evolving storify is at:

Attending NTC in person, in Washington DC

Summary of NTC sessions highlighted in bright colours,

Over the past few weeks I’ve been pouring over the Nonprofit Technology Conference (#14ntc) programme.

Making choices about what to attend is a lot harder when attending in person, than it is when joining online.

A major obstacle when ‘attending’ the online version of the huge three day conference is not so much choice of sessions, but the timing. As the annual techfest is hosted in one large US city or another, it means the morning sessions start at a ridiculously, early hour.

Nevertheless I managed to catch some sessions when I’ve registered in the past. These have been both relevant and irreverent.

Somewhat fortuitously back in 2012 — in a this-is-meant-to-be-kinda-way — I watched NetSquared Vancouver co-organiser Elijah van der Giessen being interviewed in one of the conference intermissions.

Spurred by tales of learning, dress-ups and other mad-cap escapades, I set the wheels in motion to form a local Wellington #net2 network.

Skip ahead two years, my involvement in the NetSquared community is taking me to Washington DC.

The #14ntc conference (13-15 March) is secondary to the main reason I’ll be in town. Either side of the conference I’ll be workshopping, learning, chatting and plotting with fellow NetSquared ambassadors, other NetSquared co-organisers from across North America, and some of the TechSoup team.

After many conference calls, FB updates and online sessions, I’m really excited at the prospect of swapping notes with my fellow regional ambassadors Maria, Excel and Mel. We’ve lots to share about how tech/ web is being used by communities in West Africa, Central America, and Europe.

As well seeing the monumental sites in Washington DC, I’ll spend a few days in San Francisco on my way home. I’m particularly looking forward to chatting with the irrepressible Beth Kanter, on her home turf.

My trip is only possible because my wonderful partner Roz will tend to the home fires. I’m chuffed at sponsorship from @TechSoup, and support from my bosses at @goodresearch and @nzdrug.

If you want to see which of the 100- plus sessions I end up joining in, I’ll share a few pics and notes about what I do, see and hear. See my storify story or follow #SBinDC.