If you’ve got a spare 1 minute 31 seconds take a look at this short video from Nancy White. Logoactivo sums it up in his comment: “That´s great advice: “getting good at asking questions”. Incredible, in less than 5 seconds she´s made it clearer than any 2 hour social media conference!”
Pithy, to the point. Why say anything more.
Though if you do want more, interviewer Robin Good introduces the video in a post about “Online Community Building Strategy: Good Advice from Nancy White”. He interviewed Nancy in his home town of Rome where Robin runs Ikonos New Media.
(BTW: I’ve been following Nancy’s work since meeting she visit Wellington last year, see my post “Dags and dingleberries”, 24 August 2008.)