I’ve promised to run the inaugural NGO webmasters networking event in a fast paced way. The exact words I’ve used in my promotional messages are “Snappy and fun – no sales pitches – no long speeches.” I’ve attended many networking events and public meetings where things drag on. At worst, it’s half time before even [...]
Earlier this year I was bitten by a web analytics bug. I wanted to learn all I could about how website stats could help me understand what visitors were doing on the websites I was working on. The basic reasoning is thus: learn about how people are using a website then give them more of [...]
After the workshop I ran today on making regular usability tweaks and enhancements to your website at the Connecting Up conference in Wellington I really got the feeling everyone would have liked more time to swap notes, share good stuff and raise other nutty problems. With a few exceptions, no one was even close to [...]
As I start to collect people’s contact details for my new email newsletter I realised I might be missing something on my website. I didn’t have a clear, explicit statement about how I’ll protect any personal information I collect. Anyone giving me their details should be able to easily find some reassurance that when they [...]
With the unveiling this month of a new interface and features for the Google Analytics tool for measuring website traffic, the power of numbers is once brought to the forefront of the web analytics world. There is something seductive about being able to try to understand what visitors to your website are doing just by [...]
When I started thinking about printing some new business cards last September, it also seemed a good time to refresh the design and structure of my blog. Coming up with business cards proved quite easy. Getting original designs created for me by freelance Wellington graphic designer Luke Kelly, and taking a file to the printers [...]
The hint that the delicious social bookmarking service might be closed created a frenzy of speculation among web denizens and commentators just before Christmas. A leaked presentation from Yahoo — the behemoth that has been benignly neglecting delicious since it acquired the service 5 years ago — listed delicious in a group of it’s products [...]
One of the main things the New Zealand Drug Foundation is trying to do with the DrugHelp and MethHelp websites is tailor content for the main audience we’re trying to reach. This audience isn’t people merely interested in drugs in an academic sense, for school projects or with moral agendas. The websites are primarily for [...]
Now it’s time to head-offline to actually read something, rather than just scanning, sorting, saving links, removing unread articles from my desktop, more scanning, etc. Yes, I’m downing tools and going on holiday. Packed in my bag are a couple of books and unread newspapers. And, yes, amongst everything else is my laptop. I’m taking [...]
Ignore website visitors at your peril. That was the message Natasha Lampard gave participants at the Engage your community conference last week. Nathasha, former head of user experience at TradeMe and web usability advocate, says if your website isn’t designed with your users in mind it’s simple: they’ll leave. Ostentatious descriptions of usability are common, [...]
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